Udemy – Salesforce Certification: Service Cloud Rapid Exam Prep
$9.00
GB Status : Instant Deliver
Sales Page: Udemy
Description
Here’s What’s Included:
- Successfully pass the Service Cloud Certification Exam
-
Identify areas where you need to spend more time studying
-
Better understand Service Cloud solution design
Requirements
- None
Description
This course will help you to pass the Service Cloud Consultant Salesforce Certification exam.
Prepare to be challenged by 40 sample test questions with video explanations of the correct and incorrect answers.
Take this course if:
- You want to save study time and only focus on areas where you need help
- You want to prep with an instructor who wrote and edited questions on the actual exam
Prerequisites:
- Salesforce Administrator Certification – Required to get the certification and to understand this course
- Understanding of Salesforce terminology – If you don’t know what a workflow rule is, you are not ready for this course.
- Some experience configuring Service Cloud functionality and familiarity with features
Course Format:
This course is organized to match the Salesforce-published exam study guide. We walk through sample questions grouped by each of the topic areas in the study guide:
- Industry Knowledge
- Case Management
- Solution Design
- Interaction Channels
- Knowledge Management
- Implementation Strategy
- Contact Center Analytics
- Integration and Data Management
Who this course is for:
- This course is meant for people with some previous Salesforce experience who want to earn the Salesforce Service Cloud Consultant certification
- This course is not an introduction to Salesforce.com. If you are not a certified Salesforce Administrator, you will likely not understand this course.
Delivery Policy
When will I receive my course?
You will receive a link to download your course immediately or within 1 to 21 days. It depends on the product you buy, so please read the short description of the product carefully before making a purchase.
How is my course delivered?
We share courses through Google Drive, so once your order is complete, you'll receive an invitation to view the course in your email.
To avoid any delay in delivery, please provide a Google mail and enter your email address correctly in the Checkout Page.
In case you submit a wrong email address, please contact us to resend the course to the correct email.
How do I check status of my order?
Please log in to MMOCourse account then go to Order Page. You will find all your orders includes number, date, status and total price.
If the status is Processing: Your course is being uploaded. Please be patient and wait for us to complete your order. If your order has multiple courses and one of them has not been updated with the download link, the status of the order is also Processing.
If the status is Completed: Your course is ready for immediate download. Click "VIEW" to view details and download the course.
Where can I find my course?
Once your order is complete, a link to download the course will automatically be sent to your email.
You can also get the download link by logging into your mmocourse.hk account then going to Downloads Page.
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