Taylor Welch – Client Services & Retention Workshop

In the rush to acquire new clients, most service providers overlook the goldmine sitting right in front of them: retention. Instead of endlessly chasing leads, this workshop teaches you how to master the art of keeping clients longer, increasing their lifetime value, and delivering an experience that makes them stay—and refer.

What You’ll Learn In Client Services & Retention Workshop

• Part 1 – Introduction: What It Is (And What It Isn’t)
• Part 2 – From Prospect to Advocate: Crafting a Memorable Client Journey
• Part 3 – Engineering Happiness: Creating An Exceptional Experience
• Part 4 – Balancing Heart & Data: Client Relationship Management
• Part 5 – Unlocking Loyalty: Client Retention Frameworks
• Part 6 – Mastering CS: Training & Development

Sale Page: Taylor Welch – Client Services & Retention Workshop

When will I receive my course?

You will receive a link to download your course immediately or within 1 to 21 days. It depends on the product you buy, so please read the short description of the product carefully before making a purchase.

How is my course delivered?

We share courses through Google Drive, so once your order is complete, you'll receive an invitation to view the course in your email.

To avoid any delay in delivery, please provide a Google mail and enter your email address correctly in the Checkout Page.

In case you submit a wrong email address, please contact us to resend the course to the correct email.

How do I check status of my order?

Please log in to MMOCourse account then go to Order Page. You will find all your orders includes number, date, status and total price.

If the status is Processing: Your course is being uploaded. Please be patient and wait for us to complete your order. If your order has multiple courses and one of them has not been updated with the download link, the status of the order is also Processing.

If the status is Completed: Your course is ready for immediate download. Click "VIEW" to view details and download the course.

Where can I find my course?

Once your order is complete, a link to download the course will automatically be sent to your email.

You can also get the download link by logging into your mmocourse.hk account then going to Downloads Page.