Andre Chaperon – The Art of Email Course
The Art of Email Course Outline
- Module 1 (Foreword, Introduction, Strategic Upstream Decisions, Strategy + 10,000β² View, How to Think About Writing, and the Nine Dot Puzzle)
- Module 2: Principles of Serialized Narratives
- Module 3: Soap Opera Series
- Module 4: Relationship Building Series
- Module 5: Value Newsletter
- Module 6: Bridge Emails
- Module 7: Story-Powered Promotions
- Module 8: Product Launch Series
- Module 9: Customer Onboarding Series
- Module 10: Putting It All Together
- Module 11: Advanced Ideas
Hereβs the problem with conventional wisdom (and this is the secret we mentioned before) β itβs a house of cards thatβs built on a lie. If you believe that you have to act fast or people wonβt buy, the churn and burn email marketing philosophy makes perfect sense. But hereβs the thing β most people who buy eventually WONβT buy quickly.
Legendary marketer Dean Jackson has analyzed his customersβ extensive data and found that only 15% of people who buy within two years make a purchase in the first 90 days.
Everyone else β 85% of people who buy β donβt make a purchase until AFTER 90 days.
That means thereβs FOUR TIMES THE OPPORTUNITY waiting for you after three months β if, and only IF, you donβt screw it up.
Let that sink in for a moment β¦ itβs (very, very, very) important. If youβre starting to feel a dull ache in the back of your brain (or the pit of your stomach), we get it. Once you see reality, itβs hard not to be affected by it. The problem weβve been told we need to solve isnβt really the problem. That, by itself, is hard to handle.
But wait, thereβs moreβ¦The bigger issue is that the choices weβre making based on what we think the problem is actually make the situation worse!
Letβs unpack this idea and see where it leadsβ¦We think the problem weβre trying to solve with email marketing is that we have to act fast or weβll lose an opportunity to get a customer. If we believe that, we do our best to grab our audienceβs attention as quickly as possible, we do what it takes to get a sale as fast as possible, and we pull out every trick in the book to maximize short-term customer value.
Then we run those customers through a never-ending series of offers until they stop paying attention actively (unsubscribes, refunds) or passively (ignoring our emails).
However, the problem weβre trying to solve in this scenario isnβt the real issue. The overwhelming majority of our customers wonβt buy from us in the first 90 days no matter what we do. And, hereβs the worst part β all of the things weβre doing to solve the imaginary problem make people LESS likely to buy from us in the future!
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